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Customer Service & Support

Free Support

Unlimited access to our US based Support Team to assist and troubleshoot any problems.

Free Shipping

Fast Free Shipping* for any replacement parts.

In-Depth Feature Training

Get to know your Dr. Dish with unlimited machine and feature tutorials,

VIP Treatment

No question or issue too small - receive the attention you deserve from our dedicated support team.

Included Best-in-Class Warranty

Buy with confidence with the industry's strongest warranty.

Exclusive Facility Onboarding

Step-by-step setup help to get your facility up and running.

“We got our new Dr. Dish at the beginning of the school year and it has been fantastic. The basketball players and even my PE class has enjoyed using the machine. Whenever I have questions, it has been very easy to talk to someone. Great product and customer service.”
Stephen F.
"Having this has helped my son be a better shooter and have more confidence to take shots during games. We had a little mechanical glitch with the machine not long after using it. Customer support was awesome at walking us through the fix. We also had a little part come lose and they are sending a replacement part with no questions asked. On top of that, they've made mention of what changes they've made or working on to ensure this doesn't happen again. Happy with the performance, value and service."
Jason G.
"Exceptional customer service, sales, and support team. They're very easy to work with and they take care of everything."
Andrew M.
"We religiously use 3 machines at a time, with all 3 being different models. With the high usage, we've had to make repairs to machines. You have been extremely helpful and timely in helping us maintain and fix our machines (even those that are beyond the warranty). Your customer service has been excellent. Thank you."
Sean S.
"The people that work for Dr. Dish are GREAT. They are always willing to help and figure out any issues we have. They have ensured our relationship with them will continue."
Kayla D.

Helpful Resources

Quick Start Guides

The quickest way to assemble and start getting up reps

Support for Our Latest Features