Customer ServiceParts and Service
Contact our customer service team and get personal help for all your product related questions.
Please contact us at 1-888-887-7453 or send an email [email protected]
We are in the office M-F 7:00am – 4:00pm CST.
The Dr. Dish Original and iMake basketball machines were retired in 2014. Airborne Athletics will honor the warranties for their Dr. Dish Original and iMake customers.
Please inspect your new product immediately upon arrival. If there are concerns with the shipping box or materials, or if you have any other concerns regarding your shipment, please email us at [email protected] within 24 hours. We are not responsible for late deliveries due to incorrect addresses, weather or events beyond our control. Airborne Athletics hires a third party for delivery. Guaranteed deliveries are optional for an additional fee. If products are sent back to Airborne Athletics as a result of an incorrect address provided by the customer, the customer will be responsible for all shipping costs related to the return and reshipment.
We accept Visa, Mastercard, American Express, Discover, Check, PayPal, Wire Transfers, or School PO for payment. Your card will be charged prior to shipping. All transactions are in US dollars.
Our normal business hours are Mon – Fri (7:00am – 4:00pm CST). Daily shipping cutoff is 1:30pm CST Mon – Fri. Orders placed after 1:30pm will ship out the following business day. Saturday and Sunday are non-operating business days.
Please don’t hesitate to contact us with your questions. Call 1-888-887-7453 or send us an email at [email protected] .
If you are dissatisfied with your order for any reason, you can return your items within 30 days for a prompt refund. Refunds will be credited in the same form as the original payment type. The original shipping and handling charges are nonrefundable and a 15% restocking fee may be charged. Please mail your package in a prepaid, insured method with tracking number to the address below: Airborne Athletics, Inc.1800 Cliff Road EastSuite 11ABurnsville, MN 55337