FAQ's | Dr. Dish Basketball Shooting Machine FAQ's | Dr. Dish Basketball Shooting Machine

FAQs

DO YOU HAVE OPTIONS FOR PAYMENT?

Yes, financing options for schools include:

  • Half down plus shipping, balance due in one year interest free
  • Net 90 – invoice due in 90 days of ship date.

Questions on this, please contact us directly at 888-887-7453 or [email protected].

WHAT IS THE INITIAL SET UP TIME FOR A DR. DISH?

Each Dr. Dish model is delivered in packaging that is about the size of a small refrigerator with instructions on how to unbox and set up. From receipt, in most cases you can start shooting in as little as 10 minutes.

HOW LONG DOES SHIPPING TAKE?

Standard shipping times are between 3 – 5 business days based on product availability. Lead times vary.

WHAT’S YOUR GUARANTEE IF I’M NOT PLEASED WITH IT?

We’re confident you’ll love your Dr. Dish. If you don’t feel the product performs as advertised, our 30 day money back guarantee is available. This guarantee does not include shipping charges and a re-stocking fee may be applied. Sorry, this does not apply to use outside of intended purposes. See Full Guarantee Details

WHAT IS THE WARRANTY FOR THE DR. DISH?

 

At Airborne Athletics, we proudly offer a 5 year full warranty, 30 Day Money Back Guarantee and we will beat like, new product by $100 or pay $100. See Full Warranty Details

 

I DON’T KNOW MY PASSWORD.

No problem. The default password is 999. However, if this password does not work or you have customized the password and have forgotten it, call us and once ownership is verified, we’ll walk you through how to reset the machine.

ARE THERE SPECIFIC BALL SIZES THAT WORK WITH THE DR. DISH?

All Dr. Dish models are able to use womens’ and/or mens’ sized basketballs.

What type of Device do I need to connect to the Dr. Dish SMART?

The Dr. Dish Pro and All-Star SMART models connect to devices via Bluetooth smart 4.0 Technology. Currently we only offer an app for iOS (Apple) products. iOS models that connect: iPhone 4s, 5c, 5s, 6, 6 Plus. iPad Air (all generations), Mini (3rd and 4th generations). iPod Touch.

CAN THE DR. DISH BE USED OUTDOORS?

Dr. Dish can be used indoors or outdoors. To keep your Dr. Dish free from dust and the elements, Dr. Dish offers an optional all weather cover for storage indoors and outdoors. We do recommend storing indoors during extreme conditions.Cover helps to limit exposure to dust, liquid and abuse. Also, offered as an accessory is an All-Terrain cart to move your Dish over uneven surfaces. Cover and cart and be purchased here.