After initial setup or extensive use, the net may appear to be too loose, and needs to be tightened. This happens from time to time and is an easy fix.
There are a few steps to take In order to tighten the net:
- Release the velcro holding the bottom of net to horizontal frame
- Pull down the net so it is tight
- Loop the velcro back around the net and re-tighten
If you are struggling to accomplish this, or if the issue persists, don’t hesitate to reach out to our customer service team at 612-412-4410 or submit a support ticket here!