How to prep and trade in your shooting machines
Trading in a current Dr. Dish model:
When you're trading in a Dr. Dish Home, Rebel+, All Star+, FCTLY, CT, or CT+ machine, the pallet and box cover sleeve will be used for packing the return. Review the return instructions in the video below:
Please let us know when your trade return is packed up and ready for pickup by calling 612-412-4410 or submitting a support request here! We will then send over the return BOL (paperwork) and schedule the pickup.
The pallet, cardboard cover, and plastic wrap from your new machine needs to be saved and used while packaging up your old machine. The machine must be returned on a pallet to avoid charges
Current models shown below:
Trading in an older Dr. Dish model
When you're trading in a Dr. Dish All Star, Pro, or Rebel, review the return instructions in the video below:
Please let us know when the trade return is packed up and ready for pickup to be arranged. We will send over the return BOL (paperwork) and schedule the pickup.
The pallet, cardboard cover, and plastic wrap from your new machine needs to be saved and used while packaging up your old machine. The machine must be returned on a pallet to avoid charges
Older models shown below:
Trading in a Dr. Dish Original Machine:
A UPS box with label & return instructions will be included in your Dr. Dish order. Please follow the instructions to remove your console from your (old) Dr. Dish Original, and drop it off with UPS. This will validate your trade-in discount. Please return within 5 days of receipt.
Trading in Competitor Models:
Please have your trade-in ready at the delivery location when the carrier arrives with your new Dr. Dish. In the event that the Trade-In is not picked up, please reach out and we will make further arrangements.